New Suport Forum, and Other News

It has been a while since I gave an update on what is happening in the world of Font Burner…

New Font Burner Support Forum
The biggest news is the new addition of a support forum to this site. The goal is that the forum will be a great resource for anyone struggling to get Font Burner working on their site. I am also looking to the Font Burner community to help each other out and share tips and suggestions. Click here to visit the forum!

If you have insight into common problems encountered when using Font Burner, please make a post and share your expertise with the community. Your contributions to the forum would be greatly appreciated! Additionally, if you are interested in being a forum moderator, I am looking for help there, too.

I wish I could say that this was entirely unselfish, but the truth is that I am hoping this will help reduce the amount of technical support I do via email. I have been close to closing the doors on Font Burner, but just can’t pull the trigger. It is a labor of love, and sometimes it really feels like labor! I feel really guilty when someone sends me an email with a question that I don’t answer. I apologize if you are one of the people I have neglected! Please forgive me. Hopefully the forum will prevent me from being as big of a jerk to people who use my service.

WordPress Plugin Update in Devleopment
In other news, I am working on a new version of the Font Burner WordPress plugin. While this release won’t introduce much (if any) new functionality, it is a major upgrade because it will address some of the performance issues happening behind the scenes. I am hoping to reduce the code size, and streamline how the Font Burner code is injected into the WordPress header. It is pretty much a rebuild from scratch and that is why it is taking so long. Stay tuned for the official release of the new and improved plugin.

That’s the news for now. Thanks to everyone who uses Font Burner and makes this site a success! I really appreciate your support.

This entry was posted on Saturday, November 7th, 2009 at 12:27 am and is filed under Blog Entries. You can follow any responses to this entry through the RSS feed. You can skip to the end and leave a response. Pinging is currently not allowed.